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dc.contributor.author McCarthy, Kim A.
dc.date.accessioned 2019-09-24T16:53:14Z
dc.date.available 2019-09-24T16:53:14Z
dc.date.issued 2016-08-24
dc.identifier.citation Kim McCarthy, (2016) "Is Rudeness Really That Common? An Exploratory Study of Incivility at Work" Journal of Organizational Computing and Electronic Commerce. 26(4) pg 364-174 en_US
dc.identifier.issn 1091-9392
dc.identifier.uri http://hdl.handle.net/10211.3/213440
dc.description.abstract Currently, most studies of incivility involve surveys and controlled laboratory experiments that focus on examining the associations between incivility and other variables. This method of investigation is important, but insufficient for developing a comprehensive understanding of such a complex and multifaceted construct. The present study explores employees’ perceptions of rude workplace behavior from the perspective of real employees in managerial roles. It investigates the extent to which incivility is a prevalent issue faced by employees at work, examines the perceived impact of incivility on relational and productivity-related outcomes, and, finally, considers the potential differences between face-to-face rudeness and electronic rudeness. A qualitative interview approach is used to explore and analyze employees’ perceptions and investigate what employees think, feel, and say about their experiences with incivility at work. This is an Accepted Manuscript of an article published by Taylor & Francis in Is Rudeness Really That Common? An Exploratory Study of Incivility at Work on 24 August 2016, available online: https://doi.org/10.1080/10919392.2016.1228362 . en_US
dc.description.sponsorship Management en_US
dc.format.extent 11 en_US
dc.language.iso en_US en_US
dc.publisher Journal of Organizational Computing and Electronic Commerce en_US
dc.relation.uri https://doi.org/10.1080/10919392.2016.1228362 en_US
dc.rights Taylor & Francis. This is an Accepted Manuscript of an article published by Taylor & Francis in Is Rudeness Really That Common? An Exploratory Study of Incivility at Work on 24 August 2016, available online: https://doi.org/10.1080/10919392.2016.1228362 en_US
dc.subject Computer-mediated communication en_US
dc.subject Cyber incivility en_US
dc.subject Incivility en_US
dc.subject Rudeness en_US
dc.subject Workplace communication en_US
dc.title Is Rudeness Really That Common? An Exploratory Study of Incivility at Work en_US
dc.type Article en_US


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